Products will NOT be refunded / returned in any case unless there is a manufacturing defect. The cause of return will be verified first.
- In case you decide to cancel your order while it is still in transit, then we will deduct forward and calling-back charges from you and refund the balance. However, in case the amount supersedes the total price of the order, we will not initiate any refund to you. This applies only in the case where the order is not customised and/or personalised.
In case of manufacturing defect(s), you are required to send the pictures of the defects in the product(s) to firstname.lastname@example.org and after inspection by the quality control team, the refund amount / return status would be communicated to you
As we do not have a reverse pickup service yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. You can courier the product(s) to the address mentioned below: C 238, BRIJ VIHAR, CHANDER NAGAR, GHAZIABAD, PINCODE: 201011 . LANDMARK: IN FRONT OF VANASTHALI PUBLIC SCHOOL.
Also in case of national emergencies, natural disasters or any unforeseen circumstances, your order can be cancelled and a full refund would be given. Also, a mail would be sent to you mentioning the same.